RFI System

Request for Information management — auto-generation, escalation chains, scanning.

Connections

• services: rfi-service, rfi-escalation-service, rfi-scan-service, portal-rfi-service
• triggered by: auto-validation-service (on fail)
• scanned by: rfi-scan-service (cron at 2:00 AM ET)
• escalation: scheduler → office mgr → GM

Notes

• Auto-generated when auto-validation fails
• Escalation chains with configurable timeouts
• RFI scan runs as scheduled cron task
• Token-based access for external responses