portal-user-roles

Notes

• 2026-08-21 — Madison Carder (madison.carter@jeswork.com, portal_users id 10, Manassas) elevated assistant → scheduler via portal_auth.update_user per Dustin. Unlocks The Backlog (/tracker, MAN zone only), Post-Production Prep (desk-review staging view + branch-scoped staged-row conversion), schedule-change submit, holding pool, intake-request review, return-visit review, document parser. Role is carried in the 72h JWT; her 8/17 token had already expired so the new role lands on her next login. Email/SMS routing untouched: already in CERT_ROUTES[MANASSAS].to; ESCALATION_ROUTING[MANASSAS].scheduler stays Zoe-only (separate decision).