pierlog-escalation-ladder

Notes

• Escalation ladder REMOVED 2026-08-30 (Dustin ruling): check_pierlog_followup 6PM cron now sends day-1 AND day-2 follow-ups to branch schedulers ONLY. BRANCH_OFFICE_MANAGERS / BRANCH_GENERAL_MANAGERS tables deleted (Nicole Lovo, Lily Jacobs, James Carey no longer contacted), ‘escalated to the General Manager’ wording removed. entirely-api 4188661, deployed + verified in running scheduler container. RFI ladder already dormant since 8/8. Successor for chasing missing docs: the Slack Connect needs lane (portal x slack merger plan section 7).